Shipping and delivery
Shipping and Delivery from Dreamfully
Shipping and delivery
Orders placed with Dreamfully on weekdays before 11:59 PM will be delivered the next business day in the Netherlands. For deliveries to Belgium, orders must be placed before 10:30 PM. Orders placed over the weekend will be delivered on Monday in the Netherlands and on Tuesday in Belgium.
Delivery times cannot always be guaranteed and also depend on circumstances at the carrier.
Where is my order?
Once your order is placed, you'll receive a confirmation of receipt. As soon as your order is ready for shipment, you'll receive a Track & Trace link. You can use this link to track your order's status. If you have any questions, please let us know at hello@dreamfully.nl , including your order number.
What is the delivery time for orders in the Netherlands?
Orders placed with Dreamfully on weekdays before 11:59 PM will be delivered the next business day. Orders placed over the weekend will be delivered on Monday.
Delivery times cannot always be guaranteed and also depend on circumstances at the carrier.
What is the delivery time for orders in Belgium?
Orders placed at Dreamfully on weekdays before 10:30 PM will be delivered the next business day. Orders placed over the weekend will be delivered on Monday.
Delivery times cannot always be guaranteed and also depend on circumstances at the carrier.
Which carrier will deliver my order?
In the Netherlands, orders are delivered by DHL.
In Belgium, orders are delivered by bPost.
What are the shipping costs?
At Dreamfully, shipping costs are free for shipping in both the Netherlands and Belgium.
Returns
Return period
You can return your order within 14 days after delivery. If you're not satisfied with your order, please let us know at hello@dreamfully.nl . Please include your order number. We'll then work with you to find a solution and initiate the return process. As long as the Meddy Bear and/or Meddy Cushion is returned unused and in its original condition, your purchase price will be refunded. You are responsible for the return shipping costs.